Home / Proposals for Wood Buffalo / Departments, contractors and dollars in one view
Municipal services
Departments, contractors and dollars in one view
From work order to payment in one record, and every bill in one portal for residents.
Idea for assessment, not an approved project
The problem
What residents describe today.
Residents, staff and contractors each keep their own records of the same work and the same money.
Contractors chase invoices, and residents pay bills without seeing what happened to their questions.
Evidence
The problem comes from contractors and residents who each keep their own records. It has not been measured yet. To test it: invoice cycle times and how often records disagree.
The idea
An approach to assess.
- One record from work order to purchase order, signed daily records, invoice and payment.
- Both sides sign the daily record before anyone goes home.
- One portal for contractors to see orders, invoices and payments.
- One portal for residents for tax, utilities, permits and licences, with questions attached to the bill.
Before anything happens
What this idea still needs.
- Tarrabin Consulting's role
- Tarrabin Consulting wrote this idea and can advise on it. We do not run these services and we hold no approval to build them. Any decision belongs to the people and organizations responsible.
- Decisions needed
- Which records would be joined, who signs daily records, and what residents and contractors would see in each portal.
- Next step to test it
- Trace a sample of work orders from order to payment and count where records differ.
- Communities
- Where an idea touches First Nations or Métis communities, those communities decide. Nothing goes ahead without their written mandate, and the Crown's duty to consult stays with the Crown.
Video, 4 min 14 s
Video coming soon
How departments, contractors and residents would work from one record. Characters are fictional.
Demonstration. Screens show simulated data. People in the video are fictional unless named.
Coming to the Tarrabin Consulting YouTube channel.
Your opinion
Three questions. Under a minute.
Is this a problem for you, and would this idea help? Your answers are counted with everyone else's.
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